Shipping & Delivery

How long will it take to get my portrait?

Stunning portraits take a little time. Standard shipping is free, and you can upgrade to Express delivery in your cart. Pick your country below to see your estimated dates.

Printed and shipped in the US

Standard delivery estimate

 

Express delivery estimate

 

Have other delivery questions? Contact our support team — we're happy to help.

Shipping & Christmas deadlines

Order by these dates for US delivery by Christmas

What Order by
Canvas, free standard shipping Sunday 6 December
Canvas with Rush (+$29 priority production) Thursday 10 December
Personalized storybook, hardcover Sunday 6 December
Digital file or storybook PDF Tuesday 22 December
Portrait gift card Thursday 24 December

These dates include our 24-hour free-change window after you order. Rush orders skip that window and go to print right away.

Our Christmas Delivery Promise. Order your canvas or poster with free US standard shipping by Sunday 6 December, 11:59pm ET (or by Thursday 10 December with Rush). If tracking shows it delivered after 24 December, we'll refund you in full and you keep the portrait. The promise covers US orders and doesn't apply if the delivery address entered at checkout was wrong.

How long does shipping take? See your portrait free before you order. When you order, we print that exact portrait, and you have 24 hours for free changes. Your print is then made in 2-5 business days and ships free by standard shipping, with tracking. With Rush (+$29) we send it to print right away, and it still ships free with tracking. Most US canvas orders arrive about 7-10 business days after ordering.

Missed the deadline? Choose the digital file or a gift card: both arrive by email in time for Christmas.